Privacy Policy

LoveM8
Last updated: 14 / 02 / 2026


1. Introduction

This Privacy Policy explains how LoveM8 (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.

LoveM8 provides personalised digital “Love Pages” for couples, accessible via private links, QR codes, and optional NFC keychains.

LoveM8 is operated by Augusto G., trading as LoveM8, based in the United Kingdom.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. Data Controller

For the purposes of UK data protection law, the data controller is:

[Your Full Legal Name]
Trading as: LoveM8
Email: help@lovem8.com
Website: https://lovem8.com

If you have questions about this policy or wish to exercise your rights, please contact us using the details above.


3. Personal Data We Collect

When you use LoveM8, we may collect:

Information You Provide Directly

  • Your name

  • Your partner’s name

  • Email address

  • Relationship start date

  • Personal message

  • Photos you upload

  • Selected plan details

  • NFC preferences (if applicable)

  • Shipping address (Super plan only)

Payment Information

Payments are processed securely by Stripe.
We do not store your card details.

Stripe may process:

  • Billing name

  • Billing address

  • Payment details

  • Transaction information

Stripe’s Privacy Policy: https://stripe.com/privacy


4. How We Use Your Data

We use your personal data to:

  • Create and publish your personalised Love Page

  • Deliver your Love Page link and QR code

  • Process payments

  • Fulfil NFC keychain orders (Super plan)

  • Provide customer support

  • Comply with legal and tax obligations

We do not sell or rent your personal data.


5. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to deliver the services you purchase

  • Consent – for content you voluntarily submit (photos, messages)

  • Legal obligation – for accounting and tax compliance

  • Legitimate interests – to operate and secure the website


6. Data Sharing

We may share your data with trusted service providers, including:

  • Stripe (payment processing)

  • Brevo (transactional email delivery)

  • Website hosting provider

  • Shipping partners (Super plan only)

These providers only process data necessary to deliver their services.


7. Data Retention

We retain personal data:

  • For as long as your Love Page remains active

  • As required for legal and accounting purposes

  • Until you request deletion (subject to legal obligations)

You may request deletion of your Love Page and associated personal data at any time.


8. Data Security

We take reasonable technical and organisational measures to protect your data, including:

  • HTTPS encryption

  • Restricted administrative access

  • Secure payment processing

  • Limited internal access to personal data

No online system is completely secure, but we take appropriate steps to safeguard your information.


9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Object to processing in certain circumstances

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk


10. Cookies

LoveM8 uses essential cookies required for:

  • Website functionality

  • Security

  • Payment processing

We do not use advertising or tracking cookies without consent.

If we introduce marketing or analytics tools in the future, we will update this policy and implement appropriate consent mechanisms.


11. Children’s Data

LoveM8 is not intended for individuals under 16.
We do not knowingly collect personal data from children.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available on this page.